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Cuts by Oliver Foreman

Cuts

by Oliver Foreman

Added to website 11 December 2011


“The combination of the reduction in local authorities’ revenue expenditure and changes to the Department for Transport’s concessionary fares reimbursement guidance in 2011–12, with the 20% reduction in BSOG in 2012–13, has created the greatest financial challenge for the English bus industry for a generation.”

“Local authorities seem destined to make deeper cuts to their tendered bus service budgets in 2012–13 than the current year.”


Are the above comments from a tabloid journalist trying to make news on a day when there is none? Not at all. The quotes are balanced statements published in a House of Commons document after seeking detailed evidence from across England. The document, entitled Bus Services after the Spending Review: Eighth Report of Session 2010-12, was published in July 2011.

Derbyshire 2011 tendered cuts
by Neville Whitmore

It is perhaps true to say that MOST of the cuts to tendered bus services in Derbyshire have been made to evening and Sunday services where it was perhaps felt that the cost of subsidy per passenger was too high to be justified or on journeys where few passengers were being carried. However a number of tendered bus services have been withdrawn completely where it was felt that alternatives were available and their cost was not justified. Possibly the highest profile route to be completely withdrawn was the Chesterfield "ORBITAL LINK" service 33 which provided direct links between the Royal Hospital, Walton Hospital, Ashgate Hospice and several Chesterfield suburbs such as Newbold, Brimington and Whittington Moor. This was operated by TM Travel with two Optare Solos which carried route branding for the service and whilst very little section of route was left unserved, alternative services being available, cross town links have been lost. Another route completely withdrawn in the Glossop area is the 397, Glossop to Hyde via Hadfield operated by Speedwell Bus, again very little is left unserved and at least one other service has been diverted to provide a (partial) replacement.

Service 67, which operated between Chesterfield and Manchester has been curtailed at Tideswell thus breaking a very old established link from Peak District villages to Manchester although for most of the route it is still possible to make the journey to Manchester by changing buses at Buxton onto the TransPeak. One facet of this service is that in recent years it has not been possible to make a day return trip to Chesterfield from the Manchester end effectively killing traffic in that direction.

One other significant loss is of service 218 between Buxton and Bakewell, thus severing a link to the Potteries, once a through service from Sheffield with several journeys a day. It is still possible to make that journey by changing buses at Buxton but through fares have gone, thus making the service even less attractive.


Mansfield Notts. 2011 tendered cuts
by Oliver Foreman

To my knowledge, nowhere in the Mansfield area has had its service completely withdrawn, though in the evenings the service to Southwell and Newark has been cut as has that to Worksop (on Sundays too when the Mansfield to Worksop train service has also been withdrawn). In the evening and Sundays a change of bus (and operator) is now required on a journey from Mansfield to Bolsover, Clowne, Eckington or Sheffield (which requires a further change onto a tram!). The evening and Sunday journeys to Eastwood have quietly disappeared. The good news is that the Sunday daytime frequencies to Derby and Nottingham have doubled to half-hourly (commercial journeys).

An example of how reduced evening frequencies may detract from commercial services is as follows. Mansfield bus station is the interchange for successful services such as Pronto (from Nottingham and Chesterfield) and the nines (from Derby). Yet on the Southwell Road services (141, 27, 28, 28B - 15 minute combined daytime frequency) which the writer must change to in order to reach home frequencies are greatly reduced even in the early evening. If you miss the 1800 141 from Mansfield bus station you must wait until 1915 for a 28B. I believe this is a big turn off for people using the bus for a day out to (or to work in) places such as Nottingham, Chesterfield or Derby.


Bus Services after the Spending Review: Eighth Report of Session 2010-12.

If you would like to read the full document (interesting, but over 200 pages) as well as other transport reports, go to the UK Parliament website HERE.

Some recently withdrawn and curtailed Derbyshire tendered services

Former tendered service

1. The 33 Chesterfield Orbital is completely withdrawn.

Former tendered service

2. The 46 is withdrawn though mostly covered by other services.

Former tendered service

3. These houses are unserved since the 47 was withdrawn.

Former tendered service

4. On a Sunday the 170 used to give the people of Barrowhill a direct service to the Peak district. This section of route is now withdrawn.

Former tendered service

5. The X67 no longer runs between Chesterfield and Manchester.

Former tendered service

6. The long established 293 (basically Dronfield - Sheffield with various extensions and deviations over the years) has always been a commercial service of the several operators who have run it. However, it is now withdrawn.

Photographs 1 to 4 & 6
(C)Colin Sellers

Photograph 5 (C)Oliver Foreman

See also on this website
LAST BUS TO MANCHESTER

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HERE and HERE
and HERE and HERE


Most UK readers are likely to have noticed in their area during the past year reductions in Council funded bus services. We are all too aware that Councils have to cut expenditure and that public transport must take its share of reductions in the available money. It does seem a pity, however, at this time of many people out of work and struggling to make ends meet that the means of getting about without your own transport may have been severely reduced or even taken away altogether.

In the areas I know most about, Nottinghamshire and Derbyshire, there have been cuts to tendered evening and Sunday bus services, but so far few if any places have completely lost their service, though it may now be necessary to change where a through service was previously provided.

One problem is that once a service only runs up to 6pm and/or not on Sundays people who want to travel when there is no bus have to find alternatives which they may well then use in the daytime too. When Dr Beeching closed many branch railway lines it was found that the main lines suffered as people lost the link to the major services. There is a risk that a similar problem could arise following bus service cuts. What is very worrying is that the Report predicts more severe cuts are yet to come.

The Report paints a challenging time ahead for bus operation in England. Some statements are not what one would expect in a balanced government document (for example, talking about withdrawn subsidised bus services, in some cases ‘. . . with inadequate or no consultation. The evidence we have received from bus users around the country demonstrates the anger and concern that people feel about the impact of these decisions on their everyday lives. Some of the most vulnerable people in society, including the elderly, will be most affected by these changes.’ Page 3)

The 1985 Transport Act states when referring to the ‘Functions of local councils with respect to passenger transport . . . to secure the provision of such public passenger transport services as the council consider it appropriate to secure to meet any public transport requirements within the county which would not in their view be met apart from any action taken by them for that purpose....’ (taken from Government legislation website HERE). I wonder how this can be reconciled with those councils who have withdrawn most or even all subsidies to bus services.

The rest of this article contains the exact words from this comprehensive government document so you may draw your own conclusions. This is intended to give you a flavour of the Report at the risk of disturbing the balance by taking extracts. This may be overcome by reading the full document (see box above right). Bold text is used where it appears so in the original document.

STOP PRESS:
As this web page was being prepared to go online, news came on 8 December 2011 of a Government boost of £60million for English buses, in addition to the recently announced extra £30million pounds for 'Green' buses. £10million of the extra £60million is to support the development of Community Transport, while the remainder is to promote a Better Bus Areas fund, 'an initiative which will see bus operators working in partnership with local authorities to increase passenger numbers'. More information may be found on the Department of Transport website HERE. Certainly a step in the right direction. Well done Transport Minister Norman Baker.




Extracts from Bus Services after the Spending Review: Eighth Report of Session 2010-12 by the House of Commons Transport Committee


'Buses are the most available and frequently used mode of public transport in England, carrying two thirds of all passenger journeys, yet they remain a comparatively undervalued mode of transport. The Government’s 2010 Spending Review included three decisions with implications for the funding of the English bus industry: first, a 28% reduction in local authority revenue expenditure, second, changes in the formula for concessionary travel reimbursement, and finally, a 20% reduction in the Bus Service Operators’ Grant (BSOG) from 2012–13. Our inquiry examined the funding of bus services in England (outside London) in the light of the Spending Review.' Page 3


'The proportion of tendered services varies by local authority, from zero (for example, Southend) to 100% (for example, Rutland), and it is notably high in some local authority areas—around 85% of services in Somerset, for example, received at least some subsidy prior to the Spending Review.' Page 7


'Three announcements in the Government’s 2010 Spending Review will have an impact on bus industry funding:
>A 28% reduction in local authority revenue spending (Formula Grant) from 2011– 12, combined with the ceasing of ring-fencing for some types of bus provision such as the Rural Bus Subsidy Grant. As a result, the provision of tendered bus services must now compete with other (statutory and non-statutory) priorities for local authority funding from a single, typically reduced, pot of money. In January 2011, the TAS Partnership estimated that English local authorities outside London could, as a whole, reduce bus subsidy funding by a quarter, or £125m per annum. By February local authorities had confirmed reduction in bus subsidies amounting to £44m.
>Changes in concessionary travel reimbursement arrangements from 2011–12 . . . new guidance was issued in November 2010 better to reflect levels of reimbursement required to ensure that bus operators were no better or worse off through their participation in the concessionary fares scheme. If followed, the changes set out in the guidance would result in an overall reduction in reimbursement in the range of £54m to £100m per annum, with a best estimate of £77m.
>A 20% reduction in BSOG from 2012–13. BSOG is a grant paid by the DfT to reimburse bus operators for some of the excise duty paid on fuel consumed. It represents about 9% of all income for the English bus industry outside London; the reduction could remove £60m per annum from the industry.
Page 9


'Bus Operating Revenue in England (outside London), 2009–10' page 8
Bus operating revenue 2009-10


'Local authorities seem destined to make deeper cuts to their tendered bus service budgets in 2012–13 than the current year. We call on the Department for Transport and the Local Government Association (LGA) to implement the recommendations in this Report as a matter of urgency. We recognise that the scale of local authority budgetary reductions in some areas mean that cut-backs are inevitable. It must be demonstrated—not least for the benefit of bus users around the country—that lessons have been learned from the mistakes made during the current round of cuts to bus services.' Page 10


'By June 2011, over 70% of English local authorities had decided to reduce funding for supported bus services. The extent of the reductions varied considerably, although, in general, rural, evening and Sunday bus services were most affected. In the most extreme cases, Cambridgeshire and Hartlepool councils decided to withdraw all their subsidised bus services (saving £2.7m and £290,000 respectively)— although Cambridgeshire County Council has since agreed to review its decision following a legal challenge. Other councils such as Northamptonshire, Shropshire, North Yorkshire, and Somerset, significantly reduced funding for subsidised bus services: in the last two cases, the councils controversially withdrew all evening, Sunday and Bank Holiday services. Some authorities, such as Devon, opted to reduce the frequency of subsidised services rather than withdraw them. Some local authorities, such as East Riding, Kent, Luton and Peterborough, did not reduce bus services at all.' Page 10


'The LGA told us that the reduction in formula grant had been the main driver behind local authorities’ decisions. We heard that local authorities had to protect statutory services, such as social care, in the first instance, and provision of tendered bus services was not statutory. Devon County Council argued: “the cuts are not a reflection of the fact that the council doesn’t value public transport. It is to do with the maths of what is left when you have undertaken your statutory responsibilities”.' Page 10


'We heard that commercial bus services had also been affected by the Spending Review. Large and smaller bus operators, such as Arriva and Norfolk Green, told us that they had been forced to make changes mainly due to a reduction in reimbursement revenue following the DfT’s changes to concessionary fares guidance, although the cancellation of tendered contracts and fuel price increases also played a part. Rural services again had borne the brunt of the impact. Arriva increased fares by 6–8% and reduced mileage by 6– 7% in parts of the country. Norfolk Green, a rural-based operator, reduced bus mileage by 4–5% due to a 7% reduction in its funding in 2011–12. We were told that fare increases were less acute in the Passenger Transport Executive areas. Bus operators argued that the cancellation of local authority tendered bus services had knock-on implications for commercial services because, for instance, people would no longer catch the morning bus to work if there was no guarantee of an evening service back home.' Page 11


'A common theme in the evidence was that it was the combined impacts of the Spending Review funding changes that were proving most challenging to the bus industry: Arriva described the situation as “death by a thousand cuts”. Some operators and other witnesses believed that the impact of the 20% BSOG reduction in 2012–13 would be manageable, but others, such as Arriva and Stagecoach, argued that this too would lead to service reductions and/or above-inflation fare increases.' Page 11


'Bus users from around the country, from different sections of society, wrote to us about the impacts of local authority and commercial operator decisions. We were given direct examples of how reduced or withdrawn local bus services had made people more socially isolated, in some cases removing the only bus link between their village and the nearest town. Elderly people described how withdrawn services had reduced their access to hospitals and health facilities, social activities, and opportunities for shopping. Several could not drive nor afford taxis on a regular basis. People could no longer visit or assist sick relatives as frequently. Commuters described the difficulties they now faced to return home from work in the evening following the curtailment of their local bus service after 7pm. We were given examples of younger people changing their employment due to bus service reductions and withdrawals, or no longer being able to socialise, play sports or access educational facilities in neighbouring towns, reducing their independence. A parent told us how the proposed withdrawal of her local bus service would make it very difficult to take her young children to playgroup. Bus reductions were said to impact on local tourism. Witnesses complained about the impact of above-inflation fare rises.' Page 11


'Bus Users UK questioned whether local authorities could reconcile massive funding reductions for bus services with their duties under the 1985 Transport Act to “ensure bus services are provided where they are socially necessary and would not otherwise be provided commercially.”' Page 13


'The Minister accepted that local authorities had been presented with a “challenging settlement”, but said that the Department had been “careful” to ensure the Spending Review did not have an undue impact on bus users. He noted a “varied picture” across the country, which was “a reflection of the new localism agenda and the ability of councils to make their own choice as to what is important for them in their areas”. The Minister said that some councils, such as Surrey, had shown “imagination” in protecting bus services, and he stressed that some councils had not reduced bus services at all. However, he described it as a “major concern [...] how one or two local authorities appear to have decided to cut drastically their bus services without very much consideration of the consequences”. Some councils, he believed, had decided to save money “disproportionately” from bus services in order to protect other services, although the Minister emphasised that it was their right to do so . . . .' Page 13


'The Minister claimed that commercial bus services were generally not “under threat” because of the way that BSOG had been restructured. Contradicting the statements given by bus operators, the Minister argued that commercial services would “continue largely without change in terms of services or even fares”.' Page 15


'Current legislation encourages local authorities, where they deem it appropriate, to involve and consult individuals, groups, businesses or organisations likely to be affected by their actions. The consultation undertaken by local authorities following the Spending Review was, according to Passenger Focus, “very patchy”. Whilst some local authorities such as Central Bedfordshire Council undertook detailed and comprehensive consultation processes, others either held unsatisfactory consultation processes or, in some cases, did not consult local people at all. Bus users from the Somerset area told us that the County Council did not properly consult local people about significant reductions to the tendered bus network. North Yorkshire County Council held a 12-week consultation but only one option was offered; and the outcome ignored the overwhelming majority view of the consultees. Cumbria County Council reduced tendered bus services with little consultation or warning.' Page 16


'We considered the ways in which local authorities could make alternative transport provision for residents, particularly in areas where the conventional bus network had been, or is likely to be, significantly reduced . . . At least 1,700 community transport organisations operate in England, offering transport services for people unable to access conventional public transport because of location, personal circumstance or a lack of suitable (available) transport provided by commercial operators.' Page 19


'The Minister has said that “where commercial bus services are not viable, community transport can play a valuable role in preventing isolation”. On 9 March the Department for Transport announced that a £10m fund would be distributed to rural local transport authorities to “kick-start the development of community transport in their area”.' Page 19


'We welcome the Department for Transport’s decision to allocate £10 million to rural local transport authorities to encourage the growth of community transport in their area. This came months after the Department withdrew several ring-fenced transport funds on the basis that local authorities should choose their own priorities. The new fund is a welcome admission of the need for targeted funding.' Page 20


'The growth of the community transport sector could mitigate, to a degree, the effects of the loss of subsidised bus services. However, the evidence suggests that community transport schemes are unlikely to replace more than a small fraction of withdrawn local authority-subsidised bus services. Community transport schemes are themselves often reliant on public funding.' Page 21


'There is evidence of some potential for local authorities to reduce costs through better co-ordination, planning and delivery of different types of transport services, including public buses, community transport, education, social care and health. The Government should identify ways to overcome the barriers (including regulatory or legislative barriers) to co-ordination, drawing on good practice around the country. The LGA should have a key role in identifying and disseminating best practice.' Page 22


'Since the introduction of free concessionary travel in 2006, the number of over-60s who have taken up concessionary fares passes has risen from 56% in 2005 to 76% in 2009. The proportion of people aged 60 and over who said they use a local bus at least once a week increased from 28% to 39% over the same period.' Page 23


'Norman Baker MP told us that ministers had considered the concessionary fares scheme “very carefully” during the Spending Review. He confirmed that the Government would not change the entitlement for the free pass for the “foreseeable future”. When questioned further, the Minister said that “theoretically, if you were going to do something at all, you would have a flat fare to be paid either for a journey or a flat fare for the pass each year, because that could be administered relatively cheaply”, although he stressed that this was not the policy. Means-testing, on the other hand, would be “enormously expensive”, “negate the benefits of the pass” and costly for local authorities and the Government to administer.' Page 24


'It is obvious that the concessionary fares scheme is highly valued by users and the evidence suggests the scheme provides a number of social, economic and environmental benefits. There is likely to be scope for further cost savings in the management and administration of the scheme, particularly with advancements in smartcard technology, and there may be a case for a one-off payment for the card. We strongly believe, however, that the provision of free bus travel for the elderly and disabled is to be valued. We endorse the Government’s commitment to protecting the entitlement.' Page 25




Below is the conclusion of the Report printed in full (page 26)


6 Conclusion

52. Bus services are vital to some people to enable them to participate in employment, education and voluntary work. They are sometimes vital for access to health services and shops, providing the necessities of life. For many they are an important, if not vital, lifeline to social life, cultural experiences, sporting events and other elements of a full life. Our inquiry focussed on the funding of bus services in England outside London in the light of the Comprehensive Spending Review. The Government wills the end of better and cheaper bus services: there is not much evidence that it is willing to provide the means.

53. The Government’s aspirations to improve the passenger experience, for example by having the majority of public transport journeys smartcard-enabled by 2014, are of little consolation to the many bus users around the country who have witnessed, or who may soon witness, their local bus service being withdrawn or fares rising above the rate of inflation. Many local authorities, faced with a combination of cuts to their budgets, have reduced funding for subsidised bus services. Bus operators too have reduced commercial services with little notice and no consultation. In some cases whole sections of the bus network have been scaled back, with little or no proper consultation with local communities either by local authorities, integrated transport authorities or commercial operators, and no adequate alternative public transport in place. Given that there may be deeper cuts in 2012–13, there are clearly lessons to be learnt. Both local authorities and integrated transport authorities and commercial operators should consult more widely; and local authorities and integrated transport authorities should use the measures available in the Local Transport Act more imaginatively.

54. The Minister argues that local authorities have ultimate responsibility for their tendered bus network. Local councillors are accountable to their electorate for their actions. With the increased emphasis on devolved decision-making there is, in our view, a pressing need for examples of good and bad practice to be effectively shared between local authorities. We consider the Local Government Association (LGA) to be most appropriate body to take on this role. In this Report we recommend a number of ways in which the LGA should identify and disseminate best practice examples of ways in which local authorities can deliver cost-effective, flexible transport services, including community transport and/or area-based integration transport. We suggest that it should also work with Passenger Focus to provide guidance to local authorities about how to consult meaningfully with residents about proposals to change local bus services.

55. The Government cannot wash its hands of any responsibility for enabling this to happen. The Department for Transport must put its full weight behind helping those directly responsible find solutions to the social and economic impacts of the disappearance of the only public transport that may be available in some places. It is also the DfT who should be monitoring, analysing and drawing conclusions about the effects of changes in bus services, and the wider costs and benefits to the country of policy decisions which affect those services.




Below are the Conclusions and Recommendations of the Report printed in full (pages 27 to 29)


Conclusions and recommendations


Impact of the Spending Review

1. Local authorities seem destined to make deeper cuts to their tendered bus service budgets in 2012–13 than the current year. We call on the Department for Transport and the Local Government Association (LGA) to implement the recommendations in this Report as a matter of urgency. We recognise that the scale of local authority budgetary reductions in some areas mean that cut-backs are inevitable. It must be demonstrated—not least for the benefit of bus users around the country—that lessons have been learned from the mistakes made during the current round of cuts to bus services. (Paragraph 12)

2. The combination of the reduction in local authorities’ revenue expenditure and changes to the Department for Transport’s concessionary fares reimbursement guidance in 2011–12, with the 20% reduction in Bus Service Operators’ Grant (BSOG) due to be implemented in 2012–13, has created the greatest financial challenge for the English bus industry for a generation. The combined impact of these funding changes will, in some parts of the country, have a disproportionately adverse impact on the provision of local bus services and the level of bus fares. (Paragraph 20)

3. In these circumstances, some local authorities have withdrawn services with inadequate or no consultation. The evidence we have received from bus users around the country demonstrates the anger and concern that people feel about the impact of these decisions on their everyday lives. Some of the most vulnerable people in society, including the elderly, will be most affected by these changes. (Paragraph 21)

4. Local authorities have faced widely varying degrees of budgetary reductions. We recommend that the Department, in conjunction with the Local Government Association, collate information about the decisions taken by local transport authorities as a consequence of these reductions in respect of tendered bus services in 2011–12 across England. The Department should seek information about the provision of alternative transport modes, such as community transport, in areas where local authorities have scaled back tendered services. The Department should identify examples of best practice of local authorities that have responded innovatively to budgetary pressures to provide a cost-effective, flexible mix of local transport services, which provide an acceptable level of public transport for people who might otherwise be isolated. The LGA should play a key role in disseminating these examples of best practice across local authorities. These findings should be made public. (Paragraph 22)

5. The real facts need to be established for the effect of these policy changes to be accurately measured, and for future decisions to be soundly based. The Department for Transport, in conjunction with the LGA, should compile details from local authorities about the impacts of the Spending Review on commercial bus services in England, outside London, in 2011–12. A similar exercise should be conducted following the implementation of the reduction in BSOG in 2012–13. (Paragraph 24)

6. We appreciate the concerns of the bus industry that the reduction in BSOG next year may, combined with other recent funding changes, affect the viability of some commercial services. We welcome the Department of Transport’s commitment to review the arrangements for BSOG more broadly. As part of its review, the Department should consider whether targeting BSOG in a different way, possibly through greater devolution to the local level, would improve the current approach. (Paragraph 25)


Consultation with local communities

7. Bus services are often an integral part of the local community. It is only right, therefore, that local people should have the opportunity to voice their opinion if the local authority or integrated transport authority proposes significant changes to bus services that it supports. Some local authorities have faced very significant reductions in their revenue budgets, but it is important that local people are properly consulted when significant changes are proposed to their bus services. Local people should have the opportunity to give their views on the relative importance of different bus services and to suggest innovative approaches. (Paragraph 29)

8. Local authorities should be able to have access to authoritative guidance if and when proposing significant changes to their tendered bus network. The Department should task Passenger Focus to develop a ‘consultation toolkit’ within the next six months for local authorities. This should provide best practice guidance on how local authorities can hold meaningful consultation processes with local communities about bus service proposals. The LGA should disseminate this guidance to local authorities prior to budgetary preparations for the 2012–13 financial year. (Paragraph 30)

9. Bus operators must give 56 days’ notice to the Traffic Commissioner for any changes to a commercial service. We urge bus operators to encourage customer feedback about their services and, wherever possible, to consult with users and communities prior to submitting their registration. (Paragraph 32)


Community transport

10. We welcome the Department for Transport’s decision to allocate £10 million to rural local transport authorities to encourage the growth of community transport in their area. This came months after the Department withdrew several ring-fenced transport funds on the basis that local authorities should choose their own priorities. The new fund is a welcome admission of the need for targeted funding. (Paragraph 35)

11. The growth of the community transport sector could mitigate, to a degree, the effects of the loss of subsidised bus services. However, the evidence suggests that community transport schemes are unlikely to replace more than a small fraction of withdrawn local authority-subsidised bus services. Community transport schemes are themselves often reliant on public funding. (Paragraph 39)

12. An important role for local authorities is to ensure that the community transport sector is developed in tandem with conventional bus services. Different ways of doing this will work best in different places. The LGA should identify and disseminate examples of best practice. (Paragraph 40)

13. If the Government genuinely wants to encourage the growth of the community transport sector, it should legislate to permit the use of the concessionary pass on a wider range of community transport services. (Paragraph 42)

14. It is clear that closer partnership working between local authorities, bus operators and community transport operators will be necessary post-Spending Review, in order to better utilise diminished resources. We encourage local authorities and integrated transport authorities to use the provisions within the Local Transport Act as means to achieve better partnership working, where necessary. (Paragraph 43)


‘Area-based integration’ transport

15. There is evidence of some potential for local authorities to reduce costs through better co-ordination, planning and delivery of different types of transport services, including public buses, community transport, education, social care and health. The Government should identify ways to overcome the barriers (including regulatory or legislative barriers) to co-ordination, drawing on good practice around the country. The LGA should have a key role in identifying and disseminating best practice. (Paragraph 46)


Concessionary travel scheme

16. It is obvious that the concessionary fares scheme is highly valued by users and the evidence suggests the scheme provides a number of social, economic and environmental benefits. There is likely to be scope for further cost savings in the management and administration of the scheme, particularly with advancements in smartcard technology, and there may be a case for a one-off payment for the card. We strongly believe, however, that the provision of free bus travel for the elderly and disabled is to be valued. We endorse the Government’s commitment to protecting the entitlement. (Paragraph 50)

17. We recommend that the Department of Transport commission further detailed research into the benefits, and usage, of the concessionary fares scheme. (Paragraph 51)




So there we are!

Oliver Foreman
7 December 2011

Call Connect Plus minibus

7. In Gainsborough, Lincolnshire, the Call Connect Plus minibus (paid for by the County Council) picks up pre-booked passengers in the villages and takes them to the commercial Stagecoach Inter Connect 100 bus running on the main roads between Lincoln and Scunthorpe. A way forward for rural areas? Photograph Oliver Foreman

Demand responsive timetable

8. This 'Demand-responsive' timetable has recently been introduced by Derbyshire County Council. Journeys only run if a passenger has pre-booked. Also, 'the service will, at the operator’s discretion, divert up to 500 metres off the line of route to pick up or set down. This must be arranged at the time of booking.' It would be interesting to know how payment to the operator and driver is worked out for a service like this, and who measures the 500 metres!


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